Amro, Abdallah, Azlan Ali, and Asad Ur Rehman. 2025. “Is Net Promoter Score (NPS) Just a Myth? Exploring the Reality Through an Automotive Aftersales Case Study”. International Journal on Management Education and Emerging Technology(IJMEET) 3 (1):22-34. https://www.ijmeet.org/index.php/journal/article/view/47.