Amro A, Ali A, Ur Rehman A. Is Net Promoter Score (NPS) Just a Myth? Exploring the Reality Through an Automotive Aftersales Case Study. IJMEET [Internet]. 2025 Mar. 31 [cited 2025 Aug. 21];3(1):22-34. Available from: https://www.ijmeet.org/index.php/journal/article/view/47